How do I get the right support from BlindMatrix?

How do I get the right support from BlindMatrix?

In this article, let's see how to get the right support from BlindMatrix.

To get the support you should first search our knowledge base. If you do not see what you are looking for, you can raise a post on the Community forum or a ticket on behalf of your company account. 

You can also email us on the addresses below.

Email Addresses 

For all support requests, email support@blindmatrix.com
For all accounts related inquiries, including purchasing licenses or labels, email accounts@blindmatrix.com
For all sales inquiries, email sales@blindmatrix.com
For all marketing inquiries, email marketing@blindmatrix.com
For all EDI inquiries, email EDIteam@blindmatrix.com

You can also call us on the telephone numbers below.

Telephone Numbers

You can also call us on the following numbers

Tel (UK): +44 (0) 20 7096 1371

Tel (AU): +61 (03) 8820 5501

Tel (US): +1 650 512 0772


Customer Support Availability

You can reach us at the following timings,

BST - 8 am to 5 pm
EST - 6:30 am to 3:30 pm
AEST - 9:30 am - 6:30 pm

Here's an exclusive community for people in and around Blinds Industry. Check out the community and sign up for FREE. 

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